Tag Archives: cross cultural communication
Monday, April 9th, 2012
Usually when I blog, I talk about media or presentation styles and techniques. Every now and then, I like looking at cross-cultural communication and the role it plays in business relationships. After a true awakening of my own, this weekend, I decided my next blog would be just that. Recently, I went to a video equipment warehouse in New York City with the goal of upgrading all of the Lothery & Associates equipment. I arrived at 10 a.m. that Friday and started shopping. I tested and tried everything and asked no fewer than 100 questions, and the staff was knowledgeable and pleasant.
After about 2 hours of milling around, and picking out everything, I actually bothered to notice the large number of Orthodox Jewish men working in the store. There had to be about 25, at least. In New York, it’s no big deal to see an Orthodox Jew, but so many working in one store stood out for me. It was at that time I also noticed that there was a flood of customers shopping in a mad frenzy! I had never seen so many people in a store at one time. Upon check out I asked the cashier if they were always that busy. She said, “I think it’s because we were closed yesterday.”
What if I had traveled all the way to Manhattan on that Thursday and found it closed for a religious observance? Would I have been tolerant? Would I have been frustrated at the fact that I felt “I had been inconvenienced, or would I have been respectful of their holiday?”…(more)
Tuesday, December 27th, 2011
Happy Chanukah? Merry Christmas? Happy Kwanzaa? Happy Holidays! What are we supposed to say in this time of year? The easy one is coming up…Happy New Year! As for the rest, we can debate that ad nauseum. I’ve decided to venture away from strictly communication tips this time, and work a little cross cultural communication into the blog.