Lothery & Associates

Tag Archives: media

The Three Hardest Words to Say Together

Three words can’t be that tough to say. But for a lot of people, particularly public officials these three words are often the hardest words to eke out. “I..Am..Sorry.” In the last few months we’ve heard a number of officials …

Campaign Crisis Communications

In light of the latest “buzz” plaguing the Cain Campaign, I’m inspired to do a quick tutorial about political crisis communications. This is not because I support one candidate over another, but rather, as someone who values the importance of …

Let the Political Games Begin: Obama & Meyers 1, Trump 0

At the risk of sounding redundant, please check your red, blue, and tea party hats at the door. We’re talking communication today, not politics. One can’t help but comment on the White House Correspondent’s dinner, Saturday night. It’s the best dinner of the year, and an annual event where every sitting President gets the opportunity to poke a little fun at themselves, and their critics. It’s the most “real” you’ll ever see any of the Presidents (and in some cases, their spouses) as they’re allowed and, in fact, encouraged to let the sarcasm roll, the cheap shots fly, and the pure acceptance of the successes, failures, criticisms and challenges they’ve faced for the previous 12 months. It is in fact, to borrow a phrase from Fox…a no spin zone.

First Lady on Today: A Performance Report

At this point, you can probably say it with me. We’re talking about a political figurehead, so that means you have to check your red, blue, and tea hat at the door. We’re looking at messaging, media performance and delivery skills…only.

Let’s take the performance measures one by one.

You may not be interviewed as a head of state or the spouse thereof, but the tips about managing situations calling for a “no-comment-type-response”, tough questions, or delivery skills are things that apply to us all. Remember, great communication skills make the difference between where you are, and where you want to be!

Meteorologists: The Model Crisis Communicators

There’s a lesson to be learned about communicating in a crisis, from the meteorologists who have been working hard all week. They communicate early, and often! Lack of information brings panic and confusion. Consistent flow of information establishes trust, minimizes the effects of rumors, and allows a direct connection between you and your customers, employees, and other stakeholders.

Commentator Jabbed for “Con-text”

Horrified. That is the word used to describe the look on commentator Todd Woodbridge’s face during his on-court interview with tennis great, Kim Clijsters!

While there was no harm done, and Kim will likely continue to dominate the game without breaking too much of a sweat, and keep her smile and sense of humor, this is a great opportunity to remind everyone of some basic technology communication rules:

Words vs. Tone: Candidates Must Balance the Two

Wherever you are in the country, there was probably an election for some office yesterday.  Here in Washington, DC, incumbant mayor Adrian Fenty lost to City Council Chairman, Vincent Gray.  The news is nothing shocking, people win and lose elections …

Mel’s Meltdowns: Lessons Learned

Another day, another meltdown caught on tape for Mel Gibson.  Typically, I blog about athletes who get into trouble and executives who score big, or have a huge miss, but rarely do I dip into Hollywood.  Yesterday, someone who follows …


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