Look on most company websites and you’ll see the diversity officer or department has some direct or dotted reporting line to the Human Resources Department. I’ve often criticized diversity initiatives because they focus on estrogen and color and fail to make the business development connection. That’s why Lothery & Associates provides diversity and inclusion training along with our communication sessions. Diversity and inclusion are as much about recruiting and retaining top talent from all demographics, as it is about being able to communicate with a diverse consumer base and effectively manage your diverse workforce.